PanicTalk

How can we help?

Speak English under pressure. AI scenarios for real client conversations.

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SUPPORT

Frequently asked questions

We typically respond within 24–48 hours, Monday to Friday.

How does the AI feedback work?

Your 75-second recording is sent securely to our AI model (Google Gemini via Firebase AI Logic). The AI transcribes what you said, evaluates pronunciation, grammar, fluency, vocabulary, and naturalness, and returns structured feedback in seconds. Your audio is not stored after analysis.

Why does the app ask for microphone access?

Microphone access is required to record your spoken English. Recordings are processed by the AI for feedback only and are deleted from the device after analysis. You can revoke microphone access at any time in iOS Settings → PanicTalk → Microphone.

What does the 7-day free trial include?

Full PanicTalk Pro access: unlimited AI-generated scenarios, deep pronunciation feedback, vocabulary saving, and the local progress dashboard. You will not be charged during the trial. You can cancel anytime through your Apple ID account settings.

How do I cancel my subscription?

On your iPhone: Settings → [Your Name] → Subscriptions → PanicTalk → Cancel Subscription. You will keep access until the end of your current billing period. You can also open PanicTalk and tap the "PanicTalk Pro · Manage" pill on the Home screen to open the in-app subscription manager.

How do I restore my subscription on a new device?

Open PanicTalk on the new device, tap the "PanicTalk Pro · Manage" pill on the Home screen, and choose Restore Purchases. Make sure you're signed in to the same Apple ID that was used for the original purchase.

Why didn't I get a free trial?

Apple only allows one free trial per Apple ID per subscription group, ever. If you used a PanicTalk trial in the past — even years ago — you won't be eligible for a new one. This is an Apple policy, not ours.

What languages does PanicTalk support?

The app's interface and learning content are in English (this is intentional — passive exposure is part of the learning). The app provides on-demand Spanish translations for vocabulary and scenarios when you long-press a word.

Will my saved vocabulary sync across devices?

Currently, vocabulary and progress data are stored locally on each device. iCloud sync is on our roadmap.

— EN ESPAÑOL —

¿Cómo cancelo mi suscripción?

En tu iPhone: Ajustes → [Tu nombre] → Suscripciones → PanicTalk → Cancelar Suscripción. Mantienes acceso hasta el final del período actual. También puedes abrir PanicTalk y tocar "PanicTalk Pro · Manage" en la pantalla principal para gestionar tu suscripción.

¿Por qué pide acceso al micrófono?

Para grabar tu respuesta en inglés. El audio se procesa con IA para darte feedback y se elimina del dispositivo después del análisis. No guardamos grabaciones.

¿Cómo restauro mi suscripción en un dispositivo nuevo?

Abre PanicTalk en el nuevo dispositivo, toca "PanicTalk Pro · Manage" en el Home y elige Restaurar compras. Tienes que estar con el mismo Apple ID que usaste para la compra original.

¿Por qué no recibí trial gratuito?

Apple permite solo un trial gratuito por Apple ID por grupo de suscripción, una vez en la vida. Si ya usaste un trial de PanicTalk antes — incluso hace años — no eres elegible. Es política de Apple, no nuestra.